ABOUT US OUR PEOPLE
ABOUT US
Location
Conveniently located within the P&W BMW Service faciltiy in Shadyside at:
4801 Baum Boulevard,
Pittsburgh, PA 15213
James Owens - Body Shop Manager
james.owen_pandwforeigncars.com
412-682-0788 x 229
John Iorio - Estimator
john.iorio_pandwforeigncars.com
412-682-0788 x 284
Hours
MON - 7:00 am - 5:00 pm
TUES - 7:00 am - 6:00 pm
WED - 7:00 am -5:00 pm
THURS - 7:00 am - 6:00 pm
FRI - 7:00 am - 5:00 pm
SAT - CLOSED
SUN - CLOSED
Nick Eger - Collision Center Assistant
nick.eger_pandwforeigncars.com
412-682-0788 x 222
SERVICES
Service Our Services Include:
Free Computerized Estimates Expert Collision Repairs utilizing factory OEM parts Expert color matching and paint finishing Computerized state of the art unibody frame alignment Computerized wheel alignment to factory specifications We work closely with your insurance company to minimize your inconvenience and maximize your satisfaction Local shuttle service Rental Cars Quality control inspection after repairs are complete Wheel Repair 
Wheel Repair
Wheel Straightening and Refinishing: Bent and Damaged wheels can be a significant contributor to loss of air pressure and excessive tire wear. We can repair Bent or Curbed wheels on-site while you wait or for when you pick up your vehicle. Wheel leaks can be repair within 24-36 hours.
Detail Services 
Wash Menu
Bronze Wash:
Includes exterior wash of vehicle, vacuum carpets and mats.
Silver Wash
includes Bronze Wash plus dashboard and interior trim wiped down, tires are dressed and windows cleaned.
Gold Wash
Includes Bronze and Silver Washes. In addition, the engine compartment is power washed, the dash and interior trim panels are dressed, and minor spot removal performed on carpets, mats and seats.
Exterior Wax
Exterior of vehicle is waxed to buff out all removable surface scratches. Only offered in conjunction with Silver or Gold Wash.
Exterior Polish
Exterior of vehicle is polished to bring forth the ultimate shine. Only offered in conjunction with Silver or Gold Wash.
Dent and Upholstery 
Expert Upholstery Repair
We can restore your worn, cracked, torn or otherwise damaged seats and interior surfaces to like new condition. Our interior and upholstery expert has decades of experience and incredible skill in repairing premium materials such as those found in BMW, Audi, and MINI Cooper vehicles.
Paintless Dent Repair
Hail damage, door dings, and minor dents are no match for our Paintless Dent Repair specialist. With the expertise and skill of a true craftsman, our specialist can massage minor panel damage without the need for invasive panel replacements or any paint work, saving you time and money.
Our Process Our Process
Step 1: Evaluate Your Needs and Document the Plan
Confirm Insurance Company has received your damage report, confirm you claim number, evaluate you vehicle and identify what's needed to repair it based on visual inspection. We then confirm your policy's coverage, review your payment policy with you, schedule repairs and projected completion date, and present our Repair Order documentation for you authorization and signature.
Step 3: Body Repairs Are Completed and Prepared for Painting
All damaged parts have been replaced or repaired according to plan; you vehicle is inspected to ensure the repairs are complete and correct as ordered.
To ensure a factory quality paint finish, your vehicle undergoes multiple steps of careful preparation, including: cleaning, sanding, priming, sealing, and masking.
Step 5: Final Vehicle Assembly
Final parts assembly is completed, repainted panels are sanded and polished. Your vehicle is carefully inspected to ensure the final repair meets our highest quality standards, the vehicle is then sent for cleanup based on your requested wash level.
Step 2: Obtain Your Parts and Begin Repairs
The necessary parts are ordered and logged upon receipt. Typical orders take 2 business days for OEM parts, longer for used or aftermarket parts. Once the parts have been received, we dissassemble the damaged parts, re-inspect your vehicle for hidden damage, and tear down the damaged parts. If any additional damage is found, we notify you and provide a written supplement to the Insurance Company.
Step 4: Painting (Color and Clear Coats)
New paint is expertly mixed to match you vehicle's existing color. Multiple coats of paint are applied to the repaired areas followed by clear coats for added gloss and protection. The new finish is baked/cured to accelerate drying for durability and expedient assembly.
Step 6: Customer Notification, Review and Delivery
We contact you to confirm that repairs are complete and to schedule a time for you to take delivery of your vehicle. We then meet with you to review repairs, discuss questions you may have, ensure your satisfaction with our work and finalize any and all payments.
Your Rights Your Rights
Remember! Pennsylvania law states that YOU have the right to choose your collision repair facility, NOT your insurance company. Your insurance company may want to steer you to another body shop, perhaps one that is not as familiar with high line vehicles or as well equipped as we are. This can not only be a detriment to the appearance and residual value of your vehicle, but also your safety.
